Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer then processes the orders ready to be shipped.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 7- 10 business days. All orders are shipped by e-packet. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination. The items can be received as soon as 6 days from processing date, but sometimes longer.
- Orders of more than one unit (or more than one cushion cover/ cushion pad) may arrive at your chosen delivery address at different times. We ship our products as soon as our warehouse staff process them. Some orders may be received by the customer on different dates and times.